Most providers will file a claim electronically with the claims office, which provides a faster turn-around time than submitting a claim by mail. Please check to see if your provider will do so and make sure to show them your ID Card.
If your provider is unable to submit a claim electronically OR if your claim is for an injury or accident, you will need to complete a claim form and submit it to the claims department. No need to worry, it’s easy and just takes a few moments to complete. Select the claim form below that is for your insurance program.
PO Box 659570
San Antonio, TX 78265